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Office Hours: Monday - Thursday | 8:30 a.m. - 5 p.m.

Friday | Available by Phone & Email 8:30 a.m. - 5 p.m.

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Idaho Falls(208) 522-5656 1084 N. Skyline Dr., Idaho Falls, ID 83402Billing AddressP.O. Box 51019, Idaho Falls, ID 83405Caldwell(208) 459-1678 1220 Cleveland Blvd, Caldwell, ID 83605Billing AddressP.O. Box 51019, Idaho Falls, ID 83405Nampa(208) 466-2465 917 2nd Street South Nampa, Idaho 83651Billing AddressP.O. Box 51019, Idaho Falls, ID 83405Boise(208) 459-1678 8850 West Emerald St ste194 Boise, Idaho 83704Billing AddressP.O. Box 51019, Idaho Falls, ID 83405

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Please be aware we cannot bind alter or change coverage via this form. Coverage is not bound until confirmed by our office.

Privacy Notice:

The Hartwell Corporation is committed to protecting your privacy and safeguarding your non-public personal information in accordance with applicable laws, including the Gramm-Leach-Bliley Act (GLBA) and state insurance regulations. This Notice explains how we collect, use, share, and protect your information when you interact with us — whether through our website, applications, phone, email, or in person.

1. Information We Collect We collect non-public personal information about you from the following sources:

Information you provide to us on insurance applications, forms, quotes, claims, or other communications (e.g., name, address, date of birth, Social Security number, income, assets, driving history, health information for certain products).

Information about your transactions with us, our affiliates, or others (e.g., policy details, premiums, claims history, payment information).

Information from consumer reporting agencies (e.g., credit reports, motor vehicle reports, claims history databases).

Information from other third parties as permitted by law (e.g., your current or prior insurance companies, or public records).

Website-Specific Information When you visit our website (www.thehartwellcorp.com), we may automatically collect certain information, including:

device and browser information (e.g., IP address, browser type, operating system)

Usage data (e.g., pages visited, time spent, referring site)

Cookies, pixels, or similar technologies for site functionality, analytics, and performance

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We do not intentionally collect sensitive personal information through our website unless you voluntarily provide it as part of an insurance inquiry or application.

2. How We Use Your Information We use your information primarily to:

Provide and service your insurance policies (quotes, underwriting, billing, claims processing)

Process applications and transactions

Communicate with you about your coverage, renewals, claims, or important updates

Detect and prevent fraud

Comply with legal and regulatory requirements

Improve our products, services, and website experience

3. Sharing / Disclosure of Your Information We do not disclose any non-public personal information about our current or former customers to anyone, except as permitted or required by law.

We may share non-public personal information with:

Affiliated companies (if any) as permitted by law

Non-affiliated third parties that help us service your account, such as:

Insurance carriers and underwriters

Claims adjusters and investigators

Reinsurance companies

Billing and payment processors

Consumer reporting agencies

Legal, regulatory, or law enforcement authorities (when required or permitted)

Service providers who perform functions on our behalf (e.g., IT, analytics, document management), under strict confidentiality agreements

Important: We do not sell your non-public personal information to third parties for marketing purposes. We do not share your information with non-affiliated third parties for their independent marketing use without your explicit permission.

4. Protection of Your Information We restrict access to your non-public personal information to those employees, agents, and service providers who need to know that information to provide products and services to you.

We maintain physical, electronic, and procedural safeguards that comply with federal and state standards to protect your information from unauthorized access, use, or disclosure.

These include:

Secure data transmission (encryption where appropriate)

Firewalls, access controls, and authentication measures

Regular security assessments and employee training

Incident response procedures for potential breaches

While no method of transmission over the Internet or electronic storage is 100% secure, we take reasonable steps consistent with industry standards to protect your information.

5. Your Rights and Choices

You have the right to access, review, and correct certain information we maintain about you (subject to legal exceptions). To exercise these rights or for questions, contact us at thc@thehartwellcorp.com.

6. Changes to This Notice We may revise this Notice from time to time to reflect changes in our practices, technology, or legal requirements. The most current version will always be posted on our website with the effective date clearly shown. We encourage you to review it periodically.

V: 1/2026