Identity and Microsoft 365
Account lifecycle, role-based access, multi-factor authentication, mail security, shared resources and external-sharing settings.
Professional Services
Professional Services
Technology that supports client work
Professional firms depend on email, documents and business applications throughout the working day. ALCO helps keep these systems organized, secure and supported so your team can focus on clients.
We review how people work across offices and remote locations, then define the support, access controls and recovery arrangements the firm needs. Technology planning follows your hiring, application and growth priorities.
How ALCO can help
Devices and daily support
Standard workstation setup, endpoint protection, supported-software patching, inventory and a documented path for staff to request help.
Office and remote connectivity
Firewalls, business Wi-Fi, network segmentation, secure remote access and coordination with internet and phone providers.
Backup and recovery
Protected copies of agreed systems and data, retention matched to business needs, restore checks and a written recovery order.
Vendor and asset coordination
A current inventory of equipment, applications, renewals, support contacts and technical dependencies for line-of-business systems.
Security records leadership can use
Plain-language risk tracking, access and change records, and evidence for client security reviews without representing readiness as a certification.
A clear plan from the start
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Understand the firm
Map users, devices, applications, client-data locations and vendor responsibilities, including the recurring issues that interrupt billable work.
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Address the priorities
Agree the immediate access, support and backup work. Check a representative restore and establish a clear route for staff to request help.
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Plan ongoing improvements
Prioritize remaining work around hiring, renewals and office changes, with owners, maintenance windows and review points agreed in advance.
Scope and responsibilities
Supported systems, response targets and charges are defined in the agreed scope. Projects and work outside that scope are identified separately.