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Tested recovery, not assumed backups

Backup & Disaster Recovery

A backup is dependable only when recovery has been tested. We maintain agreed copies away from the protected source, apply immutability or access separation where appropriate and verify restores on a defined schedule.

Tested recovery, not assumed backups

What is included

Automated backups, off-site and off the source machine
Immutable or access-separated copies designed to resist ransomware
Approved recovery-time and recovery-point objectives
Scheduled restore tests with documented results
Business continuity planning across systems, dependencies and critical workflows
Microsoft 365 and cloud data backed up separately from the provider
Adam Leveille working at an ALCO engineering workstation.
ALCO experience, in practice.
Service scope

What this engagement covers

Backup & Disaster Recovery covers the named data sources and workloads, their backup jobs, retention, protected copies, restore testing and documented recovery sequence. Recovery objectives are set by business impact, then matched to a design that can be tested rather than inferred from a successful-job indicator.

What you receive

A protection and recovery matrix

Each in-scope source is tied to retention, recovery-point and recovery-time objectives, copy location, ownership and known recovery dependencies.

Configured, separated copies

Automated jobs, off-source retention and agreed immutability or access separation reduce the chance that one failure or compromised account reaches every copy.

Restore evidence and runbooks

Scheduled test results, exceptions and step-by-step recovery procedures show what was restored, how long it took and what must improve.

Delivery

How this service is delivered

  1. Classify what must recover

    Systems and data are ranked by business impact, acceptable data loss, restore order and the infrastructure or credentials needed to bring them back.

  2. Configure and verify protection

    Jobs, retention, encryption, access separation and alerting are established, followed by an initial restore that checks more than job completion.

  3. Test on a defined schedule

    Representative restores and recovery procedures are exercised, results are recorded, and changes in systems or business priorities feed back into the plan.

Best fit

When to choose this service

  • The only copy is local, attached to the source, or controlled by the same credentials as production.
  • Backups report success but no one can show a recent restore or the time it required.
  • Ransomware, insurer or customer requirements call for separated or immutable recovery copies.
  • Different systems have different downtime consequences but all are covered by one untested assumption.
How we work

A clear process from assessment through operation

Assess

We begin by assessing your environment, risks, constraints and priorities. You receive a clear view of the current state and the work that should come first.

Implement

We implement the agreed controls, tools and configurations, maintaining documentation throughout the work.

Operate

We operate in-scope services according to the monitoring, maintenance, coverage and response commitments defined in your agreement.

Report

You receive plain-language reporting and evidence prepared for leadership, board or auditor review.

Frequently engaged together

All services

Managed IT Solutions

Your infrastructure, monitored and maintained as a system rather than a collection of devices.

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Help Desk

Responsive support for approved users, backed by clear triage, escalation and service history.

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Ad Hoc / Break-Fix IT

Pay-as-needed troubleshooting and defined IT projects without committing to a managed-service agreement.

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DevOps

Pipelines, infrastructure as code, and the automation that makes releases routine rather than eventful.

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Advanced Hosting Solutions

VPS, dedicated and database-optimized infrastructure, managed end to end.

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Managed Game Server Hosting

Managed hosting for supported multiplayer games, with a browser-based panel, updates, restart protection and daily backups.

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Cybersecurity & Compliance

Assessment, hardening, monitoring and documentation prepared for audit and customer review.

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Cloud Solutions & Migration

Azure, Google Cloud and private infrastructure designed, migrated and operated with clear cost controls.

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IT Strategy & vCIO

Roadmaps, budgets and vendor guidance aligned with your business priorities.

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Microsoft 365 & Workspace

Migration, security hardening and day-to-day administration of Microsoft 365 and Google Workspace.

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Network & Connectivity

Wired, wireless and firewall infrastructure designed to be fast, segmented and quietly reliable.

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VoIP & Unified Communications

Cloud phone systems, video and messaging that follow your team from desk to phone to home.

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Compliance & Governance

Readiness programs for HIPAA, CMMC, SOC 2 and PCI, combining controls, documentation and evidence.

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Web & Application Development

Websites, portals and internal tools built on a maintainable, documented stack with a clear operating path.

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