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Email and collaboration, administered correctly

Microsoft 365 & Workspace

Microsoft 365 and Google Workspace support core business communication, identity and collaboration. We plan migrations carefully, strengthen tenant security and administer licenses, mailboxes and sharing through documented controls.

Email and collaboration, administered correctly

What is included

Migration to Microsoft 365 or Google Workspace with documented validation and reconciliation
Multi-factor authentication and conditional access enforced tenant-wide
Email authentication and anti-phishing controls, including DKIM, DMARC and SPF
License management aligned with active users and requirements
Governed SharePoint, Teams and shared-drive structure
Independent backup of mailboxes and files, outside the provider
Adam Leveille participating in a professional development event.
ALCO experience, in practice.
Service scope

What this engagement covers

Microsoft 365 & Workspace covers migration, tenant administration and security for Microsoft 365 or Google Workspace: domains, identity, mail, collaboration, licensing, sharing and agreed data protection. The engagement treats the tenant as a business system with configuration ownership and change records, not just a collection of subscriptions.

What you receive

A tenant and identity baseline

Domains, users, administrators, licenses, authentication, external sharing, mail security and material exceptions are inventoried and reviewed.

Governed configuration

Agreed access, multi-factor authentication, mail authentication, sharing and administrative settings are applied with changes and approved exceptions recorded.

Migration and administration records

Migration validation, user and license changes, shared-resource ownership, recovery arrangements and operating procedures remain available after launch.

Delivery

How this service is delivered

  1. Assess the tenant and data

    We confirm domains, identities, data volumes, integrations, retention needs, security settings and source-system constraints before changing or moving anything.

  2. Pilot migration and hardening

    Representative accounts and services are used to validate mail flow, sign-in, data access, device behavior and user communication before broad rollout.

  3. Administer the lifecycle

    Joiner, role-change and leaver requests, licensing, sharing, security exceptions and service changes follow an owned, reviewable process.

Best fit

When to choose this service

  • The tenant has grown without consistent administrator ownership, license control or sharing standards.
  • A merger, domain change or platform move requires mail and files to migrate without losing business context.
  • Phishing, legacy authentication or unmanaged external access creates recurring identity risk.
  • User and group changes are hard to audit or remain active after roles and employment change.
How we work

A clear process from assessment through operation

Assess

We begin by assessing your environment, risks, constraints and priorities. You receive a clear view of the current state and the work that should come first.

Implement

We implement the agreed controls, tools and configurations, maintaining documentation throughout the work.

Operate

We operate in-scope services according to the monitoring, maintenance, coverage and response commitments defined in your agreement.

Report

You receive plain-language reporting and evidence prepared for leadership, board or auditor review.

Frequently engaged together

All services

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Your infrastructure, monitored and maintained as a system rather than a collection of devices.

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Help Desk

Responsive support for approved users, backed by clear triage, escalation and service history.

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Ad Hoc / Break-Fix IT

Pay-as-needed troubleshooting and defined IT projects without committing to a managed-service agreement.

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DevOps

Pipelines, infrastructure as code, and the automation that makes releases routine rather than eventful.

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Advanced Hosting Solutions

VPS, dedicated and database-optimized infrastructure, managed end to end.

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Managed Game Server Hosting

Managed hosting for supported multiplayer games, with a browser-based panel, updates, restart protection and daily backups.

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Cybersecurity & Compliance

Assessment, hardening, monitoring and documentation prepared for audit and customer review.

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Cloud Solutions & Migration

Azure, Google Cloud and private infrastructure designed, migrated and operated with clear cost controls.

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IT Strategy & vCIO

Roadmaps, budgets and vendor guidance aligned with your business priorities.

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Backup & Disaster Recovery

Off-site and immutable backup options with documented, tested recovery procedures.

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Network & Connectivity

Wired, wireless and firewall infrastructure designed to be fast, segmented and quietly reliable.

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VoIP & Unified Communications

Cloud phone systems, video and messaging that follow your team from desk to phone to home.

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Compliance & Governance

Readiness programs for HIPAA, CMMC, SOC 2 and PCI, combining controls, documentation and evidence.

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Web & Application Development

Websites, portals and internal tools built on a maintainable, documented stack with a clear operating path.

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