Full ALCO Agent
Use this persistent agent when ALCO manages ongoing support for your organization.
Choose the version for your computer.
Service resources
Download Agent
Download the ALCO remote-support tool you were asked to use.
One-Time Support Agent
Use this temporary agent when an ALCO technician asks you to start a one-time support session.
Nothing stays installed once the session ends.
Not sure which one you need? Your ALCO technician will tell you, or ask us.
Work with ALCO
Need a hand getting connected?
Tell us which agent you were asked to install and what you are seeing. ALCO can walk you through it or start a support session with you.