- 24/7
- help desk, holidays too
- 2-step
- sign-in on every account we manage
- 1
- accountable admin for your whole tenant
- 0
- licenses paid for seats nobody uses
What we handle.
Everything behind the apps your team opens every morning.
Admin and licensing
We run your admin console: users, groups, aliases, licenses and billing. You never pay for a seat nobody uses.
Onboarding and offboarding
A new hire gets a mailbox, groups, shared drives and a secured device on day one. A leaver is signed out everywhere, mail forwarded and files handed over the same day.
Email that lands
SPF, DKIM and DMARC set up and enforced, so your mail reaches the inbox and nobody can send as you.
Two-step sign-in
2-step verification on every account, security keys for admins, and alerts when something looks wrong.
Shared drives and permissions
Files live in shared drives the company owns, not in someone's My Drive. We review who can see what.
Backups and retention
Vault retention and independent backups, so a deleted mailbox or file is a request, not a crisis.
Migrations
Moving from Microsoft 365, an old Exchange server, a hosting provider's mailboxes or another Workspace tenant. Mail, calendars, contacts and files, with a switch-over date you choose.
Devices and Chrome
Managed sign-in on company laptops and phones, Chrome policies, and remote wipe for a lost device.
Training and the Tuesday questions
"How do I share this with a client?" "Why did that email bounce?" Your team calls the help desk and gets an answer, not a ticket number.
How it starts.
A short review, the fixes that matter, then we run it.
- 1
Review
We audit the tenant you have: users, security, mail authentication, sharing and licenses. You get a short written report.
- 2
Fix and lock down
The gaps get closed first: 2-step everywhere, DMARC enforced, orphaned accounts cleaned up, backups running.
- 3
Run it
From then on ALCO is your admin. Changes go through the help desk, every one logged in myALCO.
- 4
Answer the phone
Your team calls when something is odd. We fix the cause and tell you what we did.
On the other platform, or thinking about switching?
We support Microsoft 365 too, and we move people both ways.
Mail, calendars, contacts and files migrate on a date you choose, with both systems live until the switch. If you are not sure which platform fits, we will tell you straight, not sell you the bigger one.
Questions people ask.
Do we need to move to ALCO hosting to get this?
No. Workspace support stands on its own. Many clients pair it with the help desk plan so the same people look after email and computers.
Can you move us from Microsoft 365?
Yes. Mailboxes, calendars, contacts, OneDrive and SharePoint files move over on a date you pick, with both systems live until the switch. Nobody loses a message.
Who owns the account?
You do. ALCO is an admin on your tenant and the billing can stay in your name. If you ever leave, we hand over the keys and the documentation.
What about our domain and DNS?
We manage DNS for most clients, which is how SPF, DKIM and DMARC stay right. If your domain is elsewhere we work with it.
How fast do you answer?
The help desk is staffed 24 hours a day, every day, holidays included. Call and a person answers.
- The client area
Everything ALCO does for you, in one place.
Requests, your team, invoices, documents, shared credentials and sign-in security. One sign-in, any device. Take the tour.
Tour myALCO - New · Our work
See the sites we have built.
A newspaper rebuilt headless, a parts storefront, two Boise nonprofits and our own site. Every screenshot is the full page, scrolling live.
Browse our work
Clients we’ve worked with
We’ve worked with businesses, nonprofits and community organizations on managed hosting, website development and everyday IT support. These are some of the current and past clients we’ve supported, each with different systems, priorities and people. Explore their stories to see what working with ALCO looks like.
Google Workspace, Gmail, Google Drive, Google Calendar, Google Meet, Google Docs, Google Sheets, Google Slides, Google Chat and Google Vault are trademarks of Google LLC. Product names and icons are used to identify the products ALCO supports; no endorsement by Google is implied.












