(208) 391-7176
Google Workspace support

Google Workspace, run by people who answer.

Gmail, Drive, Calendar, Meet and the admin console behind them. ALCO sets it up, locks it down, keeps it tidy and answers your team's questions, 24/7.

24/7
help desk, holidays too
2-step
sign-in on every account we manage
1
accountable admin for your whole tenant
0
licenses paid for seats nobody uses
What is covered

What we handle.


Everything behind the apps your team opens every morning.

  • Admin and licensing

    We run your admin console: users, groups, aliases, licenses and billing. You never pay for a seat nobody uses.

  • Onboarding and offboarding

    A new hire gets a mailbox, groups, shared drives and a secured device on day one. A leaver is signed out everywhere, mail forwarded and files handed over the same day.

  • Email that lands

    SPF, DKIM and DMARC set up and enforced, so your mail reaches the inbox and nobody can send as you.

  • Two-step sign-in

    2-step verification on every account, security keys for admins, and alerts when something looks wrong.

  • Shared drives and permissions

    Files live in shared drives the company owns, not in someone's My Drive. We review who can see what.

  • Backups and retention

    Vault retention and independent backups, so a deleted mailbox or file is a request, not a crisis.

  • Migrations

    Moving from Microsoft 365, an old Exchange server, a hosting provider's mailboxes or another Workspace tenant. Mail, calendars, contacts and files, with a switch-over date you choose.

  • Devices and Chrome

    Managed sign-in on company laptops and phones, Chrome policies, and remote wipe for a lost device.

  • Training and the Tuesday questions

    "How do I share this with a client?" "Why did that email bounce?" Your team calls the help desk and gets an answer, not a ticket number.

How it works

How it starts.


A short review, the fixes that matter, then we run it.

  1. 1

    Review

    We audit the tenant you have: users, security, mail authentication, sharing and licenses. You get a short written report.

  2. 2

    Fix and lock down

    The gaps get closed first: 2-step everywhere, DMARC enforced, orphaned accounts cleaned up, backups running.

  3. 3

    Run it

    From then on ALCO is your admin. Changes go through the help desk, every one logged in myALCO.

  4. 4

    Answer the phone

    Your team calls when something is odd. We fix the cause and tell you what we did.

Both platforms

On the other platform, or thinking about switching?


We support Microsoft 365 too, and we move people both ways.

Mail, calendars, contacts and files migrate on a date you choose, with both systems live until the switch. If you are not sure which platform fits, we will tell you straight, not sell you the bigger one.

Built on platforms you trust


  • Google Cloud
  • Cloudflare
  • 1Password
  • Twilio
  • Mailgun

See all partners

FAQ

Questions people ask.


Do we need to move to ALCO hosting to get this?

No. Workspace support stands on its own. Many clients pair it with the help desk plan so the same people look after email and computers.

Can you move us from Microsoft 365?

Yes. Mailboxes, calendars, contacts, OneDrive and SharePoint files move over on a date you pick, with both systems live until the switch. Nobody loses a message.

Who owns the account?

You do. ALCO is an admin on your tenant and the billing can stay in your name. If you ever leave, we hand over the keys and the documentation.

What about our domain and DNS?

We manage DNS for most clients, which is how SPF, DKIM and DMARC stay right. If your domain is elsewhere we work with it.

How fast do you answer?

The help desk is staffed 24 hours a day, every day, holidays included. Call and a person answers.

Check this out
  • The client area

    Everything ALCO does for you, in one place.

    Requests, your team, invoices, documents, shared credentials and sign-in security. One sign-in, any device. Take the tour.

    Tour myALCO
  • New · Our work

    See the sites we have built.

    A newspaper rebuilt headless, a parts storefront, two Boise nonprofits and our own site. Every screenshot is the full page, scrolling live.

    Browse our work

Clients we’ve worked with

We’ve worked with businesses, nonprofits and community organizations on managed hosting, website development and everyday IT support. These are some of the current and past clients we’ve supported, each with different systems, priorities and people. Explore their stories to see what working with ALCO looks like.

  • Easy Reader News
  • James Duff Inc
  • Back Market UK
  • US Mobile
  • Chameleon Design
  • Learning How 2 Live
  • Purses with a Purpose
  • Scholastic Surf Series
  • Signature Customs
  • Smile Fund USA
  • Hermosa Beach Kiwanis
Meet our clients

Let us look at your Workspace.

Tell us how many people you have and what is bugging you. We reply with a short review and a written estimate.

Interested in

Fields marked “required” must be completed. Prefer to talk? Call +1 (208) 391-7176 or book a call.

Google Workspace, Gmail, Google Drive, Google Calendar, Google Meet, Google Docs, Google Sheets, Google Slides, Google Chat and Google Vault are trademarks of Google LLC. Product names and icons are used to identify the products ALCO supports; no endorsement by Google is implied.