Training & tutorials
One Team For Your Technology
One team for your hosting, website development and help desk support, with a defined scope and a named point of contact rather than a ticket queue.
About this training
Three vendors for your website, your hosting and your help desk means three people to call and three people who can blame each other. ALCO does all three, so there is one team and one answer.
Family-led, based in Idaho, with a public status page so you can see the bad days as well as the good ones.
Work with ALCO
Put this training into practice
Talk with ALCO about how this guidance applies to your organization, your systems and the support your team needs.