Training & tutorials

Checking Service Status in Under a Minute

Find out whether a service issue affects everyone or just you using ALCO's public status page. No sign-in needed, and it takes well under a minute.

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About this training

When something stops working, the first question is always the same: is it broken for everyone, or just for me?

This walkthrough shows how to answer that in about a minute using ALCO's public status page — no sign-in needed — so you know whether to wait, or whether to raise a ticket.

Runtime: 2 minutes 19 seconds. The video includes eight chapters and English captions.

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Talk with ALCO about how this guidance applies to your organization, your systems and the support your team needs.