How to Read a Provider's Incident History
Learn to read a hosting provider's public incident history, including affected services, timestamps and updates, before choosing a provider.
About this training
Every hosting company's sales page says reliable. Almost none of them show you their bad days. A public incident history does - and learning to read one is the cheapest due diligence available before you sign anything.
This uses ALCO's own, including an outage that is not a good look for us, because that is exactly the point. What a real entry contains, how to read a timeline from the bottom up, and what an empty or permanently green status page actually tells you.
Then go and look at your current provider's.
Put this training into practice
Talk with ALCO about how this guidance applies to your organization, your systems and the support your team needs.