- 1
- invoice for the hardware, the licences and the setup
- Written
- quote before anything is ordered
- Set up
- before it reaches your desk
- Tracked
- warranties and renewals, so nothing lapses or silently renews
What is included.
What ALCO does for you under procurement, in plain terms.
Business-grade hardware
Laptops, desktops, monitors, docks, phones and tablets chosen for the job and the budget, from makers whose warranty we have actually used.
Network and office equipment
Routers, switches, Wi-Fi access points, firewalls, printers and the cables and racks that go with them, specified to fit the site.
Google Workspace and Microsoft 365
Subscriptions supplied and managed through ALCO, with the plan mix that fits and a monthly review so you never pay for seats nobody uses.
Software and renewals
Accounting, design, security and line-of-business licences bought, assigned and tracked. Renewal dates on our calendar, not just the vendor's.
Configured before delivery
Devices arrive enrolled, updated, with your apps installed and the person's account ready. They open the lid and work.
Written quotes, options explained
Two or three options with prices and the reason for each, so the decision is yours and informed.
Warranty and returns handled
A faulty unit is our problem to chase. Warranty claims, advance replacements and returns go through us.
Lifecycle and budgeting
Purchase dates, warranty ends and replacement years recorded, so refreshes are planned and budgeted, not emergencies.
Honest about where to buy
If a retailer has it cheaper and setup is all you need from us, we say so. The advice does not depend on the sale.
How it works.
Four steps, each one written down as we go.
- 1
Tell us what you need
How many, for whom, doing what, by when. Or just the problem, and we suggest the kit.
- 2
Quote
Options and prices in writing, with our recommendation and why.
- 3
Order and set up
We order, receive, enrol and configure, and keep you posted on delivery.
- 4
Deliver and track
Handed over ready to use, recorded with its warranty, and supported by the same help desk from then on.
Who this is for.
Businesses hiring
A new starter needs a laptop, a phone, accounts and licences on day one. One request to ALCO covers all of it.
Anyone tired of consumer kit
The laptop from the big-box store with no warranty, no management and bloatware. Business-grade costs little more and lasts years longer.
Owners who want one invoice
Hardware, licences and setup on one bill from one accountable supplier.
Questions people ask.
Are you cheaper than buying online?
Sometimes, not always. Our prices are competitive and the quote includes setup, warranty handling and tracking, which is where the real cost of buying online hides. When a retailer is clearly the better deal we tell you.
Can you buy our Microsoft 365 or Google Workspace licences?
Yes. Both can be supplied through ALCO and managed with the tenant, or we can manage licences you already own. Either way the count is reviewed monthly.
Do we have to be a managed client?
No. We quote hardware and licences for anyone. Managed clients get the setup and tracking included in their plan.
What if something arrives faulty?
Tell the help desk. We handle the warranty claim or return and get a replacement moving. You do not sit on hold with a manufacturer.
Can you help us budget for next year?
Yes. Purchase and warranty dates feed a lifecycle plan, and the IT consulting page covers the full annual budget.
- The client area
Everything ALCO does for you, in one place.
Requests, your team, invoices, documents, shared credentials and sign-in security. One sign-in, any device. Take the tour.
Tour myALCO - New · Our work
See the sites we have built.
A newspaper rebuilt headless, a parts storefront, two Boise nonprofits and our own site. Every screenshot is the full page, scrolling live.
Browse our work
Clients we’ve worked with
We’ve worked with businesses, nonprofits and community organizations on managed hosting, website development and everyday IT support. These are some of the current and past clients we’ve supported, each with different systems, priorities and people. Explore their stories to see what working with ALCO looks like.
