- 1 min
- between uptime checks
- Nightly
- backups kept off-site
- Checked
- after every update, not just clicked
- Human
- small changes done by a person who answers
What is included.
What ALCO does for you under website care, in plain terms.
Updates, then checks
WordPress core, themes and plugins, or the framework under a custom site, updated on a schedule and checked afterwards: pages load, forms send, checkout works.
Nightly backups
Files and database every night, kept off-site, with a restore tested so a bad update or a hack is a rollback, not a rebuild.
Uptime watched every minute
If the site goes down we know before you do, and usually before your customers. Our own status page runs on the same checks.
Security
Admin accounts tidied, MFA on, abandoned plugins removed, a firewall in front. Sites we host sit behind Cloudflare Enterprise.
Speed
Caching, image sizes and the plugin that is slowing everything down. Measured before and after, not guessed.
Small changes, done
A new team photo, a price change, a holiday notice, a new page from your copy. Send it to the help desk and a person does it.
Forms, mail and integrations
Contact forms that actually deliver, booking widgets that work, and the payment, CRM or newsletter connections kept alive.
Domain, DNS and certificate
Renewals tracked, DNS managed, the certificate renewing on its own. Nothing lapses on a Sunday.
Honest advice
If the site is beyond care, we say so and show you what a rebuild would cost. No charging to keep a lost cause alive.
How it works.
Four steps, each one written down as we go.
- 1
Site review
We look at hosting, updates, backups, security, speed and the plugins. You get a short written report and a price.
- 2
Fix the urgent
Out-of-date software, missing backups and open admin accounts first.
- 3
Care begins
Monitoring on, backups running, update schedule agreed, help desk ready for changes.
- 4
Report
A monthly note: uptime, what was updated, what was changed, what we recommend.
Who this is for.
Businesses whose web designer moved on
The site works, nobody maintains it, and the plugin updates have been red for a year.
Sites hosted somewhere cheap
Keep it there and let us care for it, or move it to ALCO hosting. We will tell you which makes sense.
Anyone who has been hacked once
Clean-up is included in the first month; staying clean is what the care plan is for.
Questions people ask.
Do we have to move hosting to you?
No. We care for sites where they are. If the host is the problem, we will say so and quote the move. Sites on ALCO hosting get Cloudflare Enterprise and nightly off-site backups as standard.
What counts as a small change?
Content, images, prices, a new page from copy you send, a plugin setting, a form field. Anything that takes a person under an hour or so. Bigger work is quoted separately and you decide.
What happens when an update breaks the site?
We roll back to last night's backup, find the plugin or theme responsible, and fix or replace it. You usually hear about it after it is solved.
Can you care for a site that is not WordPress?
Yes. Custom PHP, static sites, Shopify-connected sites and most frameworks. We review it first and tell you honestly what we can and cannot do.
Who owns the site?
You do, always. Logins, domain and hosting stay in your name, and if you leave we hand over everything with documentation.
- The client area
Everything ALCO does for you, in one place.
Requests, your team, invoices, documents, shared credentials and sign-in security. One sign-in, any device. Take the tour.
Tour myALCO - New · Our work
See the sites we have built.
A newspaper rebuilt headless, a parts storefront, two Boise nonprofits and our own site. Every screenshot is the full page, scrolling live.
Browse our work
Clients we’ve worked with
We’ve worked with businesses, nonprofits and community organizations on managed hosting, website development and everyday IT support. These are some of the current and past clients we’ve supported, each with different systems, priorities and people. Explore their stories to see what working with ALCO looks like.
