Enterprise software, deployed and supported.
OpenText makes information management and security software used by large organisations. ALCO deploys and supports OpenText products in client environments where they are the right fit.
- RequirementsYour team → ALCO → the right OpenText product
- Deployment and upgradesALCO → your environment
- SupportYour users → ALCO help desk → OpenText when needed
- Deployment
- Day-to-day support
- Integration
- Upgrades
What OpenText is.
OpenText is one of the largest enterprise software companies, with products for managing documents and records, securing data and endpoints, and moving information between systems.
Its software tends to appear in regulated or document-heavy businesses, where who can see a record and for how long matters.
How it works for us.
- 01
Deployment in client environments
Where a client already runs OpenText software, or where it fits a need, ALCO installs, configures and integrates it with the rest of their systems.
- 02
Support that stays local
Users call the ALCO help desk, not a vendor queue. We handle the everyday questions and escalate to OpenText when a product issue needs them.
- 03
Upgrades and housekeeping
Versions, patches and the integrations around them are kept current by ALCO as part of managed support.
Our role.
What ALCO is to OpenText, and what it is not.
- 1
Deployment and support provider
ALCO is the team that makes OpenText software work inside a client's environment and keeps it working.
- 2
No tier claimed
We do not list an OpenText partner tier or certification on this page. Ask and we will tell you exactly where we stand.
What it means for you.
One help desk for everything
Your document system, your email and your laptops are all supported by the same people.
Software that fits the rest
We integrate OpenText products with Microsoft 365, Google Workspace and the line-of-business systems you already run.
Questions people ask.
We already run an OpenText product. Can you support it?
Very likely. Tell us which product and version and we will say plainly whether we can take it on.
Do you sell OpenText licenses?
Licensing is arranged with OpenText or your existing reseller. ALCO handles deployment, integration and support.
- The client area
Everything ALCO does for you, in one place.
Requests, your team, invoices, documents, shared credentials and sign-in security. One sign-in, any device. Take the tour.
Tour myALCO - New · Our work
See the sites we have built.
A newspaper rebuilt headless, a parts storefront, two Boise nonprofits and our own site. Every screenshot is the full page, scrolling live.
Browse our work
Clients we’ve worked with
We’ve worked with businesses, nonprofits and community organizations on managed hosting, website development and everyday IT support. These are some of the current and past clients we’ve supported, each with different systems, priorities and people. Explore their stories to see what working with ALCO looks like.
