Devices & asset management

No. Intune comes with most Microsoft 365 business plans, which makes it the natural choice there. Apple devices are enrolled through Apple Business Manager either way, and Google Workspace clients get managed Chrome and mobile management too.

No. Management covers settings, company apps and company data. Personal photos, messages and apps on a personal phone are outside the managed part and we cannot read them.

Their account is blocked, the device is locked remotely, company data is removed, and we arrange the return or a full wipe. All on the day they leave, logged in myALCO.

Yes. Existing Windows, Mac, iPhone, iPad and Android devices enrol without being reset, in most cases. Where a reset is needed we tell you first.

You do. ALCO administers it. If you ever leave, the devices and the configuration stay yours.

Yes. Every device under the help desk plan is tagged and tracked. It can also be done as a one-off inventory project.

The ALCO mark, the words ASSET ID, the number, a QR code and the support contact. No company name or user name, so a lost device does not advertise whose it is.

It opens ALCO support for that device. Staff can scan it to open a request without finding a phone number or a serial.

Yes. Your asset list is in myALCO with the fields above, exportable when the insurer or the accountant asks.

Phones, tablets, monitors, printers, switches, access points and cameras can all be tagged and tracked. Anything with a serial number.

It is wiped to a documented standard, the wipe is recorded against the asset ID, and the record is closed with the date and the method.