Training & learning
Staff training, video tutorials, free tools and the Learning Center. 5 answers from the ALCO team.
User training
About this serviceIs the Learning Center really free?
Yes. The videos on alcohq.com/training are free for anyone, client or not, and we add to them. Share the links with your team.
Can you train people who are not technical?
That is who the training is for. Plain language, real examples from your own setup, no jargon, and nobody made to feel silly for asking.
Do you train in person?
Yes, in the Treasure Valley, and over video everywhere else. Most clients mix the two.
How long are sessions?
Short. Twenty to forty-five minutes for most topics, because attention runs out and work does not stop. Longer onboarding is split up.
Do you do phishing simulations?
Yes, as part of security awareness. Realistic test emails, a kind lesson for anyone who clicks, and a trend you can see each quarter.
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