Phones & mobile

Microsoft Teams Phone for Microsoft 365 clients, and a cloud phone system for everyone else. We choose it with you based on how your calls flow, the devices you want and your budget, and we put the choice and the price in writing.

Yes. Porting is standard. The carriers set the timing, usually a couple of weeks, and we keep calls forwarded so there is no gap.

Usually not, but we test before promising. Voice needs a steady connection more than a fast one, and we set up the router to prioritise it.

We find every line that still matters, including the fax, the alarm panel and the elevator phone, and make a plan for each before anything is cancelled.

The ALCO help desk, 24/7. The phones, the computers and the network are one team's problem, which is the point.

It is US Mobile service, resold and managed by ALCO. US Mobile runs the network side. ALCO is your contact for setup, changes and support.

Yes. Business numbers port over. We schedule it so the old line keeps ringing until the new one is live.

No. We can enroll phones you already own. If you want new ones, we can supply and set them up.

Call the help desk. We suspend the line, wipe the device if it is managed, and get a replacement line working, often within the hour.

Yes, with a lighter touch: work email and apps in a managed profile, the personal side left alone.