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Google Workspace

Gmail, Drive, shared drives, Calendar and Workspace admin. 5 answers from the ALCO team.

Google Workspace support

About this service
Do we need to move to ALCO hosting to get this?

No. Workspace support stands on its own. Many clients pair it with the help desk plan so the same people look after email and computers.

Can you move us from Microsoft 365?

Yes. Mailboxes, calendars, contacts, OneDrive and SharePoint files move over on a date you pick, with both systems live until the switch. Nobody loses a message.

Who owns the account?

You do. ALCO is an admin on your tenant and the billing can stay in your name. If you ever leave, we hand over the keys and the documentation.

What about our domain and DNS?

We manage DNS for most clients, which is how SPF, DKIM and DMARC stay right. If your domain is elsewhere we work with it.

How fast do you answer?

The help desk is staffed 24 hours a day, every day, holidays included. Call and a person answers.

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