Buying technology

Sometimes, not always. Our prices are competitive and the quote includes setup, warranty handling and tracking, which is where the real cost of buying online hides. When a retailer is clearly the better deal we tell you.

Yes. Both can be supplied through ALCO and managed with the tenant, or we can manage licences you already own. Either way the count is reviewed monthly.

No. We quote hardware and licences for anyone. Managed clients get the setup and tracking included in their plan.

Tell the help desk. We handle the warranty claim or return and get a replacement moving. You do not sit on hold with a manufacturer.

Yes. Purchase and warranty dates feed a lifecycle plan, and the IT consulting page covers the full annual budget.

The advice is separated from the selling on purpose. Recommendations come with options and costs, you decide, and the work can go anywhere. We have told clients to buy less from us more than once.

A few hours at the start, then about an hour a quarter for the review, plus the occasional call when a decision comes up.

No. vCIO stands alone. It does pair well with the help desk, because the people answering the phone are the same ones who know the plan.

Yes. Software, telecom, hosting, copier leases. We read it, tell you what it really commits you to, and what to push back on.

A short written pack a few days before, then an hour together: service numbers, spend against budget, risks, upcoming renewals and the decisions we need from you.

Normally no. In the advisor model the provider pays the advisor, so pricing is usually the same as buying direct, and you get help choosing and support afterwards.

No. Sometimes the best answer is to keep what you have and fix the contract or the setup. We will say so.

Call ALCO. We open the ticket with the provider and follow it through.