Domains, DNS & email delivery

You do. The registrant is your company. ALCO is listed as the technical contact so we can manage it, and we hand over full control if you ever leave.

Yes. Transfers take a few days and do not interrupt the website or email when done in order. We check the records first so nothing changes but the registrar.

Changes for clients on a help desk, hosting or care plan go through the help desk as part of the service. Standalone work is quoted. Ask us and we will say which applies to you.

It is the record that tells the world to reject mail pretending to be from you. Yes, you need it. There is a free Learning Center video, and setting it up properly is on the email security page.

Somebody had to renew it by hand and did not. Certificates for sites we manage renew automatically and are monitored, so that does not happen again.